Regulations and rules of use – 1.5.2014
1 . general
1.11.1 . The regulations are worded in the masculine singular for convenience only and refer to both genders, singular and/or plural.
1.21.2 . The website of raz-kal company Raz Kal Teva Ltd. (hereinafter respectively: “the company” / “the website”) is used
the internet surfing public in Israel to purchase nutritional supplements and related products by phone
and by credit card through the site’s clearing system.
1.31.3 . The site is an online store selling nutritional supplements and related products from the company.
1.41.4 . The provisions of this regulation will apply to you, the surfer, in any use or purchase made by you on the site. These regulations will constitute
the legal basis for any discussion between you and the company, therefore you are requested to carefully read these regulations and not to
Use the website and/or purchase products in the online store if you do not agree to the section of the regulations.
If you are a minor under the age of 18, you are required to read the regulations accompanied by an adult, parent and/or
another guardian. Without the above you may not use the website and/or make purchases in the online store.
1.51.5 . By browsing the website or purchasing products on the website, you give your consent to the content of the provisions of this regulation and you
undertakes to act and behave accordingly. In case you do not agree to part or all of the regulations, you are requested
not to make any use of the site. In case you do not understand any of the provisions of this regulation, you are requested not to do so
Any use of the website before receiving appropriate advice and understanding each section of the regulations.
2 . Intellectual property and copyright
2.12.1 . The company invests a lot of effort, monetary and non-monetary, in uploading the content to the site. Everything that appears on the website
Without exception, including but not limited to, photographs, illustrations, product names, specifications, text, etc. is
Part of the company’s intellectual property.
2.22.2 . It is absolutely forbidden to copy and/or reproduce and/or distribute and/or publish and/or use the displayed contents
on the website and/or do any action on them, directly or indirectly, except if the company has expressly permitted it in writing
and in advance
3 . Sales on the website – online store
3.13.1 . The site allows for the purchase directly or by phone, a variety of food supplements and related products offered
Go by the best suppliers, manufacturers and importers based in Israel.
3.23.2 . Each product sold on the site is displayed on a “sale page” which includes the product details, its selling price
and other relevant details (hereinafter: the “sales page”)
3.33.3 . All prices listed on the website include VAT according to the law.
3.43.4 . Sales on the site can be made either by calling the company’s sales center, or by card
Credit through the site’s clearing system.
3.53.5 . A credit transaction is carried out by entering your personal information on an SSL-secured page. After that, you will be transferred to the page
Clearing hosted by a third party company where you will have to enter your credit card details and payment preference
according to the terms of the deal.
3.63.6 . In any case of refusal of the payment method, the appropriate action will be sent to the operator and he must contact the company if necessary
Completing a transaction by telephone. It should be noted and emphasized that a transaction is not considered a perfect transaction until received
Approval of a credit transaction.
4 . Delivery and transport
4.14.1 . The company or the third party suppliers will be responsible for transporting the product you purchased to the address you specified when ordering
Within 14 business days from the moment the transaction is completed at most.
4.24.2 . If the delivery is made through the services of the Israel Post Company Ltd., the company will not be responsible for anything
A delay caused by a delay in the delivery chain of Israel Post.
4.34.3 . Shipping fees are included in the price of the products and related services listed on the website.
4.44.4 . Delivery of products by courier will arrive at the address shown in the order, the order is delivered to the door of the address
provided by the customer. The customer went out of the house or from the place of the address he gave to make the delivery in order
Collect the products from the courier. Except for settlements beyond the green line due to the delivery company’s policy.
5 . responsibility
.1.1 . All the products sold through the website, including the nutritional supplements sold through the website, are the responsibility of 55
the exclusive rights of the manufacturer of those products purchased. The company and / or the website are not the manufacturer and will not be held responsible
any for products purchased on the site.
5.25.2 . When purchasing on the website, the company and / or the website are not responsible for any direct or indirect damage caused to the buyer, including damages
healthy. The sole responsibility for any damages caused by the use of a dietary supplement purchased through
The site is in the hands of the manufacturer of that nutritional supplement, however, it should be clarified that the company is doing its best
Efforts to work with well-known and trusted suppliers that provide quality nutritional supplements manufactured in the factory
approved by the Ministry of Health to produce such nutritional supplements and meet all the strict requirements
of the Ministry of Health.
6 . Use of the site
6.16.1 . Any user may make a purchase if the following cumulative conditions are met:
220.127.116.11.1 . The user is qualified to perform a binding legal action and uses his and/or means of payment
He was given explicit and unequivocal permission by his owner to use it.
18.104.22.168.2 . If the user is under 18 years of age, he may not perform legal actions without express permission
and which is not implied in two faces of a parent and/or other guardian. It is clarified that the company is unable
and/or the website to check the identity of the buyer during the purchase in the online store except for the accepted ways.
22.214.171.124.3 . If you made a purchase on the site and you are not yet 18 years old, we will see your purchase as if you had received permission
Guardian to perform the purchase actions you performed.
126.96.36.199.4 . The user has an Israeli ID card and/or is authorized on behalf of an incorporated and registered corporation
legally to make purchases. or has a valid Israeli identity card.
188.8.131.52.5 . The user owns a valid credit card legally issued by one of the credit companies in Israel or
in the world
184.108.40.206.6 . User owns a current Internet e-mail address.
220.127.116.11.7 . If you made a purchase on the site without meeting the above conditions, you do so at your own risk
And you will be liable to indemnify the company for any damage it incurs as a result of this action of yours, including direct damages
and indirect, image damage, legal expenses, etc.
7 . Transaction cancellation and product return policy
7.17.1 . The order cancellation policy will be subject to the Consumer Protection Law, 1981 (the “Consumer Protection Law”) to the extent
that it applies to the transaction.
7.27.2 . A consumer may cancel the transaction that is not due to a defect from the date of making the transaction and up to fourteen days from the date of receipt
the property, or from the date of receipt of the document containing the details of the transaction, whichever is later and in accordance with the established conditions
in the law
7.37.3 . You can cancel the transaction in the following ways: by phone at 1700-70-40-60, by registered mail to the address Orig 11
P.O. By email raz[email protected] by fax 073-24107777 and through the website via
The link: https://www.razkal-diet.co.il ./
7.47.4 . An order that has not yet been shipped will be subject to a handling fee of 5% or 100 NIS, whichever is lower.
7.57.5 . If a consumer cancels a transaction as stated that was not due to a defect and in accordance with the conditions set forth in the law, the company will refund the consumer, within
14 days from the date of receipt of the notice of cancellation, the same part of the transaction price paid by him,
Cancel his charge due to the transaction and give him a copy of the cancellation notice. The company will charge a cancellation fee at a rate not
will exceed 5% of the transaction price or NIS 100, whichever is lower.
7.67.6 . If the consumer received the property subject to the transaction, he must return it to the company’s offices.
7.77.7 . Notwithstanding the foregoing, a consumer who is a senior citizen, a person with a disability or a new immigrant as defined in the Consumer Protection Law
Whoever entered into a distance sales transaction, may cancel the transaction within four months from the date of delivery of the property
or from the date of receipt of the document with the details of the transaction, whichever is later. This cancellation option is only possible if the contract
The transaction included a conversation between the company and the consumer.
7.87.8 . The company reserves the right to claim damages due to the fact that the value of the goods decreased as a result of the deterioration
significant in his condition.
7.97.9 . When canceling a transaction due to a defect or discrepancy, the product will be returned at the company’s expense.”
.1.1 . The use of the website and the contents appearing on it can be used as they are in accordance with the company’s decisions and condition 88
By accepting all the conditions in these regulations. The use of the site will be considered as the surfer’s consent to all the conditions in these regulations
And for that, the surfer will not have any complaint, claim or demand against the company in regards to the way the website is used
and to the contents presented in it. For the avoidance of doubt, the use of the website and the contents appearing on it shall be done at one’s own risk
the exclusive and complete of the surfer.
8.28.2 . The user’s right to the website and the content appearing on it is limited to personal use only and there is an absolute prohibition on
The user may make commercial use of the website and its contents, unless the company has allowed it
her prior written consent.
8.38.3 . The user undertakes not to copy or reproduce or broadcast or present or publish or make changes to the site or
in the contents that appear in it (whether partially or fully) without the company’s prior written consent as detailed in the section
7.2 of these regulations.
8.48.4 . The user agrees that, depending on the nature of the site, the company is not responsible for all the links found on the site
will be normal and will lead to active websites and therefore the user agrees that one should not learn from the mere existence
A certain link on the company’s website because the linked content is complete, up-to-date, relevant or reliable and the company will not be liable
Any liability in connection therewith or any liability for the content of the information in the links.
8.58.5 . The company reserves the right to stop the activity of the site and to change, from time to time, the appearance of the site or
Its structure or the availability of the services provided in it or the contents presented in it, and all this without the need for notice
About that in advance.
8.68.6 . The company reserves the right to change, without prior notice, without obtaining the consent of the user and according to
at its discretion the conditions shown in these regulations. The regulation will appear at the current web address in its version
The most recent and will be available whenever the site is active. Therefore, the user undertakes to review the regulations from time to time
it and keep up to date with changes in it.
8.78.7 . The company cannot guarantee regular and normal operation of the website and the user understands that there may be interruptions
Irregularities, malfunctions, disruptions or failures in browsing the website.
9 . Copyright and intellectual property
9.19.1 . All copyrights on the website, including its design and in all software, application, computer code, and any material contained therein, including
The contents presented in it belong only to the company or its business partners or third parties to which the website belongs
linking. It is strictly forbidden to copy, distribute, reproduce, market, publicly present, translate or give to a third party any
Some of what is mentioned in this section without obtaining the consent of the company or the copyright owners of those materials
As stated in advance and in writing.
9.29.2 . The name of the company, i.e. Raz Kal Teva Ltd., the company’s trademarks, are the sole property of
10.110.110.1 . During a purchase, the website will collect your personal information, including your name
Full name, residential address, e-mail address, telephone, etc. For the avoidance of doubt, no collection of
Credit card number.
10.210.210.2 . The user hereby knows and agrees that all the details collected by the system during the purchase procedure
will be stored in the company’s database and can be used by it to perform statistical research and/or send content
Marketing from time to time at the discretion of the company and in accordance with the provisions of any law.
10.310.310.3 . The company may use “cookies” stored on your personal computer accordingly
to the provisions of any law.
11 . Additional conditions
18.104.22.168 . The texts appearing on this website, including the details of the products sold there, should not be considered as an expression
Opinion regarding the nature of the product, its nature or its medical action on behalf of the company and the company should not be considered responsible for the customer
From what is written in the description of the products and how they work, including their health benefits.
22.214.171.124 . The company’s products do not have a medical indication of any kind.
11.311.311.3 . Without prejudice to what is stated in the above section, any information that appears on the website is considered general information only and there is no
Do not see it in any way as “medical advice” and/or “recommendation for treatment” and/or “medical fact”. The information is general
It is not possible to adjust the information individually for each and every person, so a medical professional should be consulted
Certified before purchasing nutritional supplements and of course before making any use of them.
12 . Various
126.96.36.199 . These regulations shall be exclusively governed by the laws of the State of Israel and in all matters relating to these regulations and/or the services
On the website, the exclusive place of jurisdiction is the competent court in Ashdod only.
188.8.131.52 . For clarification on any subject, you can contact us in writing via e-mail which is
12.312.312.3 . The images displayed on the website are for illustrative purposes only, and do not bind Razcal Teva Ltd.
12.412.412.4 . The company reserves the right to update and change the regulations from time to time. Therefore, these regulations are changed and updated
from time to time. The version of the regulations that is valid is the version relevant to the date of execution of the transaction.